How to Troubleshoot a Technology Transition: Lessons from a UC MBA Conversation
A UC Business School video with Hamish Duff on why technology transitions stall, how leaders can find the real friction, and what to do next.
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Practical thinking for transformation decisions.
Articles, briefing notes and videos on digital transformation, AI adoption and adaptation, technology leadership, governance and capability building.
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What Should an SME Automate First? Start with the Boring Bits
A practical way for SME leaders to find the best automation opportunities: start with repetitive work that drains time, creates friction and can be safely escalated to a person.
Read the insightAI-Ready Teams: How SME Leaders Can Give the Next Generation Better Work
AI is changing entry-level work. SME leaders can respond by redesigning junior roles around learning, judgement, customer understanding and responsible use of AI.
Read the insightHow to Work with AI: Brief It Like a Capable Junior Team Member
A practical mental model for getting better results from AI: provide context, define the outcome, invite questions, review the work and keep human accountability.
Read the insightHow Fragmented Business Systems Create Hidden Costs for SMEs
A practical case study of how duplicated systems, files and licences can quietly drain an SME’s time, money and morale—and what to examine before you consolidate.
Read the insightHow to Build Capability for Technology Change in an SME
Technology change succeeds when people have the confidence, context and support to adapt. Here is a practical starting point for SME leaders.
Read the insightDigital Transformation for SMEs: Preparing Your Business for Technology Change
A practical guide for SME leaders who need to make better technology decisions, strengthen their foundations and adapt without chasing every new trend.
Read the insightWhy SME Technology Projects Run Late—and What Leaders Can Control
Technology projects rarely run late because of one bad estimate. This practical checklist helps SME leaders manage scope, ownership, dependencies, adoption and risk.
Read the insightHow to Get More Value from Technology Investment in an SME
A practical framework for SME leaders to prioritise technology investment around business value, risk, readiness and the work that matters most.
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